<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1741032513114559&amp;ev=PageView&amp;noscript=1">
For Dental Operators, by Dental Operators

Virtual Assistants Built for Dental Organizations.

Add experienced dental virtual assistants to own insurance verification and other remote-capable administrative work, so your onsite team can focus on patients, clinical support, and productive chair time.

Dedicated full-time talentSelected by youSupported by ZIA
A dental virtual assistant working from her home office on a video call with a dental team
Embedded virtual assistant
A person on your team.

Dedicated to your organization, not a queue of tasks.

Built for dental practices, groups, and DSOs.30+years in dentistry developing high-performing teams
Trusted by dental operators
CO Surgical Institute Golden Age Dental Care Dental Design Studios American Mobile & Teledentistry Alliance Dentistry at Somerset Schaumburg Dental Studio
Flagship role

Give Insurance Verification to a Dedicated Owner.

Insurance verification does not start when the patient arrives. Your ZIA specialist works ahead of the schedule, keeping benefits current, your systems accurate, and your team prepared.

Explore Insurance Verification

Stay ahead of the schedule.

  • Verify eligibility and complete detailed benefit breakdowns
  • Update coverage information and tables in your systems
  • Surface valuable benefit information before the visit
  • Resolve incomplete, conflicting, and last-minute needs

The goal is not simply to verify insurance. It is to stay ahead of it.

The shift
Owned.

Move verification away from the noise of the front office and give it consistent attention throughout the day.

Meet IV Talent
Design the work differently

Your onsite team should focus on the work only they can do.

Move remote-capable work to dedicated virtual assistants. Protect the people inside your practice for patients, clinical support, and the moments that require them there.

IV
Flagship

Insurance Verification

Stay ahead of eligibility, benefits, breakdowns, system updates, and exceptions before patients arrive.

Explore this role →
RC
Revenue

Revenue Cycle Support

Keep claims, billing follow-up, payment posting, and revenue workflows moving with a dedicated owner.

Discuss this role →
AG
Growth

Appointment Generation

Reconnect with hygiene recare and unscheduled treatment opportunities to protect productive chair time.

Discuss this role →
PO
Patient

Patient Outreach

Own consistent patient communication across recalls, follow-ups, and next steps.

Discuss this role →
DA
Operations

Data + Analytics

Maintain clean operational data and turn reporting into useful visibility for leaders.

Discuss this role →
HR
People

HR Administration

Support onboarding, team records, coordination, and recurring people operations.

Discuss this role →
See Every Role
Not another tool

AI can automate a task. A person owns the workflow.

Technology can speed up pieces of the work. Your virtual assistant handles the exceptions, connects the information, and keeps the process moving.

Not another body

Virtual should describe where they work. Not how connected they are.

ZIA talent is selected by you, led by your organization, embedded into your systems, and supported for the long run.

How it works

Simple. Human. Built for Dental.

Start with what your organization needs. ZIA helps define the role and determine the right level of ownership.

01

Define the role

Clarify the work, ownership, experience, and outcomes.

02

Meet aligned talent

Review people pre-assessed for your workflow and organization.

03

Select your person

Choose the professional who fits how your team works.

04

Integrate the role

Lead the work while ZIA supports the employment system.

“
Faith’s doing fantastic… she has been on top of it, the team speaks very highly of her, and just super reliable and consistent in her work.
Dr. Nicole B.

“These applicants are amazing… We don’t find that here.”
Dr. Anjali

100%

full-time, embedded talent

Global

talent pool with cross-cultural communication skills

Two ZIA dental virtual assistants working side by side from home
One method

Matches shaped by how people work

ZIA’s approach is grounded in Industrial-Organizational (IO) Psychology. Working style, role demands, and team dynamics are part of every introduction, so the person who joins is set up to contribute from the start.

Meet the Team
Questions dental operators ask

Before you add virtual assistants.

Is ZIA a managed dental outsourcing service?

No. ZIA connects your organization with dedicated full-time talent. The person is selected by you, led by your team, and supported by ZIA for the long run.

Can we choose the person?

Yes. You meet available candidates and decide who is the best fit for your organization.

What dental roles can ZIA support?

Insurance verification is where ZIA starts. Support is also available for revenue cycle, appointment generation, patient outreach, data and analytics, and HR administration.

Is this only for single dental practices?

No. ZIA supports dental practices, groups, and DSOs.

How do we get started?

Tell us about the role. ZIA will learn what your organization needs and introduce available talent. Talk With ZIA.

Ready to create more capacity?

Talk With ZIA